by telephone on 01989 561931
we’re happy to take your call monday to friday, 9am-5pm ish
Click and collect is available Monday - Friday, 9am - 5pm
Collection should be ready in 2-4 days, however, it is very likely that we can arrange same/next-day pickup for most items (Monday-Friday, 9am-5pm)
Please call during these hours to let us know when you would like to pick up your items: 01989 561931
Bring your confirmation email and a mask when you come to collect in store.
Items must be collected within 2 weeks of ordering.
due to an unprecedented number of orders our deliveries are taking a little bit longer than normal, so please bear with us, and we will despatch as soon as possible.
we aim to despatch your goods within 2 – 3 days working days (monday – friday), subject to availability (excluding made to order items). during busy periods we will endeavour to inform you if there are any delays. our standard delivery and packaging charge for consignments up to 20 kilos is £8.50. a signature will be required on delivery.
for larger items, we can arrange special delivery with a national haulier. in such cases, please contact us for a quotation and to arrange a mutually convenient time for delivery. this may result in the goods taking slightly longer to arrive than our standard service.
delivery to the following postal areas will incur additional charges; please contact us for deliveries to the Scottish Highlands and Islands (AB31-38, AB40-56, IV1-28, IV30-32, IV36-49, IV51-56, IV63, HS, KA27, KA28, KW1-17, PA20-38, PA41-49, PA60-78, PH4-44, PH49-50, ZE), N. Ireland, Eire, Isle of Man, Isle of Wight and Channel Islands. any orders requiring delivery to these areas will not be despatched until we are contacted. unfortunately, we are unable to deliver internationally.
we have every confidence in our products; however, if you are in any way dissatisfied with your purchase you may return it to us at your cost within 14 days, in the same condition that it was delivered and packed in its original packaging, for a refund or replacement. we suggest goods are returned by registered post as we cannot refund items lost during return transit or not in a fully saleable condition. please check your goods immediately upon receipt, and inform us within 24 hours of arrival if they are damaged or not as ordered, and we will be happy to replace them. we regret that items made to your specification or fabric that has been cut to order cannot be cancelled or returned.
all photos and prices are guides. the price of goods are those stipulated on the website and are correct at the time of entering the information onto the system; they are inclusive of VAT at the current rate. we reserve the right to periodically update prices.
every effort has been taken to ensure descriptions, photographic reproductions and specifications of products are correct. however, due to the nature of some hand finished and antique items on our website, slight variations may occur between actual goods and those pictured. we reserve the right to change the specification of products without prior notice.
the title of goods passes to the customer at the time of payment. until such time, baileys retain full legal and equitable title to the goods.
(the company, under no circumstances, accepts liability for losses special to the particular circumstances of the customer, indirect or consequential losses or loss of profit, damage to property or wasted expenditure).
company registration name: baileys home and garden limited
registration number: 5105398
VAT number: 394 0738 30